Hello, if the following problems occur, it will lead to the failure of saving:

1. Unstable network conditions will lead to the failure of saving;

2. Space naming with spaces or special symbols;

3. Cabinets or cabinet body component names with special symbols or spaces;

It is recommended to first click Settings - Basic - Save Locally to save the scheme locally; then try to disconnect and reconnect the network and reopen and save as another file.

If the special symbols cannot be identified, please contact the customer service teacher in the upper right corner during working hours to provide the local file for testing.

If the local scheme cannot be saved, you need to contact the online customer service for a solution.